This is, essentially, the evolution of offerings such as Microsoft Cognitive Services. Cognitive automation can detect trends and abnormalities from reports. “Budget Friendly All-in-One Suite” – Our business has benefited from 500apps’ ability to keep track of everything that is relevant. From managing customers and leads to keeping track of […]
NLU is a scripting process that helps software understand user interactions’ intent and context, rather than relying solely on a predetermined list of keywords to respond to automatically. In this context, however, we’re using this term to refer specifically to advanced communication software that learns over time to improve interactions […]